Tips to get the best results.

Build a strong profile to increase your chances of winning more jobs. Always respect customers, be on time & deliver on your promise. Read the scope of work thoroughly prior to quoting & ask questions. Specify your terms and conditions clearly to avoid misunderstandings. Be competitive with your pricing range and join automatic bidding. Always … Continued


Custom loads, My Bids & My Loads

‘Custom loads‘ are filtered into your dashboard based on your vehicle type, preferences, and locations. Furthermore, ‘My Bids’ are jobs you have already quoted and ‘My loads‘ are loads that you have won.


Are vehicle photos required?

Yes, a photo of your vehicle is required. This is to give the customer an idea of what your vehicle looks like and the condition it is in. Click Add New Vehicle > Enter vehicle details > Click on Select File > Click on Save changes.



Automatic Bidding

After you have placed your initial bid, you can then activate Automatic bidding. This allows you to specify a minimum bid amount, and assists in the bidding process. If your outbid, the system will automatically bid in increments for you. This will continue until you either win the job, or you reach your minimum bid amount. … Continued


Instant Bidding

The system bids for you when you are not there so you never miss out on bidding for jobs again. This greatly improves your chances of earning more money, simply check your email to see if you have won jobs for the day. Customers will need you to verify your availability and price prior to … Continued


SMS Notification

Get instant job alerts about all loads matching your vehicle type and preferences SMS’d directly to your mobile phone. This affords you the first opportunity to place a bid while on the road. You’ll have a competitive edge when it comes to certain customers who are in a rush and will select the first bid that … Continued


How do I improve my rating & get more jobs?

Customers will rate you on the following criteria;  Communication: Keep a high level of correspondence with customers. This can be done through messages on Golaod.  Punctuality: Always arrive 15 minutes early to collect. If you are running late make sure you notify the customer as soon as possible.  Neatness Driver and crew to have the correct dress code. … Continued


Can I respond to a review?

Yes you can respond to a Customer Review. You are most welcome to thank the customer for their great review of your service or clear up any mishaps.    


Trading safety tips

Prohibited items: Do not load fire-arms, explosives, flammable liquids, counterfeits, banned substances, etc. Check our prohibited items list. Payments: For larger jobs or if you worry about receiving payments, then we strongly recommend making use of Tradesafe. This will guarantee that the payment is made up front. Then all you need to do is complete the work … Continued