Only messages pertaining to the scope of work will be allowed. With this in mind, strictly no posting of; email addresses, phone numbers, profanity, and links to 3rd party websites. As well as no selling of merchandise and no impersonating of Goload staff.
All messages are instant, functioning just like direct messaging. You need to be logged into your dashboard to read and reply to messages. Please note that the Customer also needs to be logged into their dashboard in order to reply to your messages.
Yes, you may ask the customer any question pertaining to the scope of work. For one thing, it is YOUR responsibility to ask questions that can affect the quote. For example; weight and height restrictions, a number of trips, distance from the collection area to the vehicle, will a shuttle vehicle be required, are there stairs … Continued
Click on “Find Loads” in the Main Menu or “Custom Loads” tab in your Dash Board. From there you will find your filtered load preferences.
Click on the job description and enter in your Bid. In particular, your cost must include vehicle, fuel, driver, staff, toll fees, and Vat if you are a Vat Vendor. The Bid amount entered must be your total price. Furthermore, the amount you enter is the amount you get paid, Goload does not take any commission.
Yes. All Active Bids on Goload are legally binding. You can cancel prior to the Customer accepting your Bid. However, you are required to fulfill your obligations once the bid has been accepted.
You will receive a confirmation email stating that you have won the job. It is important to communicate with the customer as soon as possible. Furthermore, we recommend drawing up an agreement outlining what each person’s responsibility is to make the day run smoothly.
All contact information will be made available on the job card. However, we advise all transporters to print a copy of the job card and take it with on the collection date. This will help the driver avoid any mishaps as all of the load details will be on the job card. You can also contact the … Continued
Only bid on jobs that you can actually perform. Have the correct vehicle with the correct staff compliment. Vehicle must be roadworthy, serviced and well maintained. Driver must have the required license and PDP to carry goods. Do not double book yourself & ensure that you are available. Never let a customer down at the … Continued
In your dashboard, you can build your profile by filling in your details as comprehensively as possible. Your profile is there to introduce the services you offer to customers. Your profile also motivates them to select you as their Preferred Service Provider.