Customers will rate you on the following criteria;

  •  Communication: Keep a high level of correspondence with customers. This can be done through messages on Golaod.
  •  Punctuality: Always arrive 15 minutes early to collect. If you are running late make sure you notify the customer as soon as possible.
  •  Neatness Driver and crew to have the correct dress code.
  •  Service offered: Always provide a great service with a smile. You’ll be more likely to get a positive review.
  •  Professionalism: Always maintain a professional standard of business. Being proactive and going the extra mile will pay off.