To report any suspected violations, fraud or profanity, please click on the Red Flag next to the posting. You can also email [email protected]. Goload works extremely hard to provide a safe market place to its members. We do, however, also rely on Community members to assist in eliminating misconduct.
It is important that you let the customer know if you are running late. Communication plays a major role in the success of the jobs. Make sure you are communicating with the customer. Punctuality is also key when it comes to Transport.
Should there be a change to the scope of work, it is up to the transporter and customer to negotiate the cost. Please note if you do charge the customer extra on more than two occasions, Goload will review your profile and may suspend your account until further notice.
There is no Cancellation. Please check our Terms and Conditions with regards to Cancellations.
You may remove any transport service bid that you make at any time prior to acceptance. Not only may you not cancel a transport agreement once your bid has been accepted. But if you do, or if you do not arrive at the agreed-upon pick-up location within one hour of the agreed-upon time (a “no-show”/ … Continued
Want to join the transport revolution? To become a Transport Service Provider, simply follow the easy prompts in the Transporter sign up page here.
Want to join Goload? Joining Goload is absolutely free! There are no signup, subscription or joining fees.
Click on “Log In” > “Transporter” icon. Enter in your “Name” and “Surname” then create a “Username” and password. Choose your username carefully as it cannot be changed. Thereafter follow the easy steps to create an account and go to your Dashboard.
Yes, in order to make use of Goload’s platform, you will need to be a verified transport provider. To become a verified transporter, Goload will require; a valid Identity Number, contact number, email address, as well as proof of vehicle ownership.
If you forget your password, simply click on “Forgot Password” on the “Login” page of your account. Enter in your email address and click “Send Reset Link”. Thereafter you will receive a link to your email address where you can reset your password.