What happens with a service or payment dispute?
A dispute must be handled between the Customer and the Transporter directly. Both parties must be willing to talk things through and come up with an amicable solution to resolve the issue.
What happens if negotiation fails?
We are a neutral party. However, we will still try to assist you in finding a solution. All disputes must be emailed to us at [email protected]. In the email you need to include; supporting documents, photos, previous correspondence, and your proposed solutions. Should we not be able to resolve the dispute, then both parties will have to enter … Continued
What happens if there is a change to the scope of work?
Kindly take note that the Transporter has every right to charge extra should there be a change to the scope of work. Changes include ; added inventory, larger dimensions, extra weight, etc. It is between you and the transporter to negotiate a rate.
Is it free to list a load?
Yes! Listing a load is absolutely free – you never have to pay to list a load.
How do I list a load?
Listing a load is easy! Simply choose the service type you need, fill in the the necessary details, and click post – it’s that simple!
Tips for getting the best results
Provide as much detail about the scope of work as this will improve your chances of receiving accurate quotes.
Will my details be safe?
Yes, of course, your details are perfectly safe with us. For more information, please check out our privacy policy.
Posting Rules
The rules strictly prohibit; profanity, hate speech, and attachments of any illicit photographs or videos of any kind. All listings must be clear, to the point, factual, and non-offensive. Also, listings will need to contain a valid contact number and email address. We encourage you to report any violations of our posting rules.