Best practice tips

It is important to ask customers for a review. Reviews are a great opportunity to build your profile, get your name out there and win more jobs. Having great reviews goes a long way in securing additional work. Reviews will also help you to advance to a higher Preferred Service Provider level.      

How do I improve my rating & get more jobs?

Customers will rate you on the following criteria;  Communication: Keep a high level of correspondence with customers. This can be done through messages on Golaod.  Punctuality: Always arrive 15 minutes early to collect. If you are running late make sure you notify the customer as soon as possible.  Neatness Driver and crew to have the correct dress code. … Continued

Can I respond to a review?

Yes you can respond to a Customer Review. You are most welcome to thank the customer for their great review of your service or clear up any mishaps.